Citizens Charter
Section 2 of the Republic Act (RA) 11032 otherwise known as the Ease of Doing Business and Efficient Government Service Delivery (EODB-EGSD) Act of 2018 states that:
“It is hereby declared that the policy of the State to promote integrity, accountability, proper management of public affairs and public property as well as to establish effective practices, aimed at efficient turnaround of the delivery of government services and the prevention of graft and corruption in the government. Towards this end, the State shall maintain honesty and responsibility among its public officials and employees, and shall take appropriate measures to promote transparency in each agency with regard to the manner of transacting with the public, which shall encompass a program for the adoption of simplified requirements and procedures that will reduce red tape and expedite business and nonbusiness related transactions in government.”
Section 6 of the Act stipulates that all government agencies shall set up their respective most current and updated service standards to be known as the Citizen’s Charter in the form of information billboards, which shall be posted at the most conspicuous place, in their respective websites and in the form of published materials such as handbook written either in English or Filipino, or in local dialect.
In strict adherence with Section 6 of RA 11032, the Department of Education established the following service standards or DepEd Citizen’s Charter:
The following manuals developed by the Anti-Red Tape Authority may also be used to guide the implementation of RA 11032 with the Department:
2024
|
Date
|
Title |
File |
|---|---|---|
| October 1, 2024 | Procurement of Serialized Reading Packages; Phonics Activity Sets and Vocabulary FlashCards for Remediation Packages for Reading Programs | View |
| September 27, 2024 | Lot 2 - Procurement of Supplies and Materials for Printing of Transition Learning Resources inGrade 7 and Grade 4 - Music and Arts Lesson Exemplars (LEs) and Worksheets (WSs) forSchool Year 2024-202 | View |
| July 27, 2024 | Reproduction of NLC Teaching and Learning Resources (Private Printer) | View |
| June 11, 2024 | CY 2024 BEFF REPAIR/REHABILITATION OF CLASSROOMS BATCH 1 AT NORTHVILLE 15 IS – ANGELES CITY | View |
| June 6, 2024 | Procurement of Meals for the Conduct of School Based Training of Teachers (K, 1, 4 and 7) on the MATATAG Curriculum | View |
| May 18, 2024 | School-Based Feeding Program (SBFP) - Nutritious Food Products (NFP) for SY 2024-2025 | View |
| May 11, 2024 | In-house Printing of Identified Lacking Self- Learning Modules (SLMs) for Public School Learners. Procurement of Printing Materials (Inks, A3 Papers, C2S Book Cover Papers, Saddle Stitcher) | View |
| May 10, 2024 | [Re-Bid] Procurement of Venue and Board and Lodging for the Conduct of Division Training of Trainers (DTOT) on MATATAG Curriculum | View |
| April 15, 2024 | Procurement of Venue and Board and Lodging for the Conduct of Division Training of Trainers(DTOT) on MATATAG Curriculum | View |
| February 17, 2024 | PROCUREMENT OF MATHEMATICAL LEARNING RESOURCES (MANIPULATIVE MATERIALS) | View |
2023
| Date Posted | Ranking Results |
| July 11, 2023 | SHS-TVLCAR-RQA for Elementary, Secondary and Senior High School Teaching Positions for School Year 2023-2024 |
2024
|
Date
|
Title |
File |
|---|---|---|
| September 19, 2024 | Purchase of Meals for the Division Training on MHPSS, Psychological First Aid (PFA) and Basic Life Support (BLS) | View |
| September 12, 2024 | Purchase of Meals for the Division Learners' Congress on DRRM Theme: Leading with a Heart, Caring for the Environment | View |
| September 12, 2024 | Purchase of Meals for the Division Colloquium on Presentation of Work and Financial Plans Cum Budget Deliberation | View |
| September 10, 2024 | Purchase of DepEd Computerization Program | View |
| September 9, 2024 | Purchase of Meals and Venue for the 2024 Project ROSES | View |
| June 11 2024 | Procurement of Printer for Bridging Primer II Teacher's Guide and Learner's Materials | View |
| June 8, 2024 | Procurement of Repair and Maintenance Parts & Tools for Out of Warranty DCP | View |
| June 6, 2024 | Procurement of Meals, Venue, Accommodation and Transportation for 3 Days - Seminar on Leveraging Complete Staff Work for Team Effectiveness and Efficiency for Division Personne | View |
| May 28, 2024 | [Re-Post] Program Management Information System (PMIS) School-Level Capacity Building, Pilot Testing, and Scale-Up Implementation | View |
| May 28, 2024 | Procurement of Meals - Corollary Vital Activities Relative to the Conduct of the Trainings for the MATATAG Curriculum | View |
| May 24, 2024 | Procurement of Meals for the Conduct of Division Orientation Activities on NLC for District Facilitators and Learning Camp Volunteers for SY 2023-2024 | View |
| May 24, 2024 | Procurement of Mathematical Learning Resources - B (Manipulative Materials) | View |
| May 24, 2024 | Procurement of Needed Materials for Network Infrastructure - Division Training on SchoolBased DRRM Management | View |
| May 21, 2024 | Conduct of the Regional 1st Quarter Program Implementation Review on the Learner Rights and Protection | View |
| May 21, 2024 | Purchase of Supplies and Materials - Conduct of School Based Training of Trainers (SBTT) on MATATAG Curriculum | View |
| May 18, 2024 | School-Based Feeding Program (SBFP) - Nutritious Food Products (NFP) for SY 2024-2025 | View |
| May 17, 2024 | Program Management Information System (PMIS) School-Level Capacity Building, Pilot Testing, and Scale-Up Implementation | View |
| May 9, 2024 | Aircon Cleaning Service for SDO Angeles | View |
| April 7, 2024 | Purchase of Medical Supplies in Providing Medical Services | View |
| April 4, 2024 | Procurement of Meals and Accommodation - Division Instructional Leadership and Management Training for School Heads in Addressing Learning Poverty | View |
| February 22, 2024 | Fabrication/Repainting/Repair of Office Table at CID Office and Accounting Office | View |
| February 7, 2024 | Purchase of Chest Freezers and Styrofoam Boxes for SBFP (Milk Component) Storage (1st Batch) | View |
| February 7, 2024 | Purchase of System Units - SDO Angeles City | View |
| January 31, 2024 | Improvement of the School Health & Nutrition Unit Building into Medical and Dental Clinics and Supply Office | View |