Citizens Charter

Section 2 of the Republic Act (RA) 11032 otherwise known as the Ease of Doing Business and Efficient Government Service Delivery (EODB-EGSD) Act of 2018 states that:

“It is hereby declared that the policy of the State to promote integrity, accountability, proper management of public affairs and public property as well as to establish effective practices, aimed at efficient turnaround of the delivery of government services and the prevention of graft and corruption in the government. Towards this end, the State shall maintain honesty and responsibility among its public officials and employees,  and shall take appropriate measures to promote transparency in each agency with regard to the manner of transacting with the public, which shall encompass a program for the adoption of simplified requirements and procedures that will reduce red tape and expedite business and nonbusiness related transactions in government.”

Section 6 of the Act stipulates that all government agencies shall set up their respective most current and updated service standards to be known as the Citizen’s Charter in the form of information billboards, which shall be posted at the most conspicuous place, in their respective websites and in the form of published materials such as handbook written either in English or Filipino, or in local dialect.

In strict adherence with Section 6 of RA 11032, the Department of Education established the following service standards or DepEd Citizen’s Charter:

The following manuals developed by the Anti-Red Tape Authority may also be used to guide the implementation of RA 11032 with the Department:

2024

 

Date

Title

File

October 1, 2024 Procurement of Serialized Reading Packages; Phonics Activity Sets and Vocabulary FlashCards for Remediation Packages for Reading Programs View
September 27, 2024 Lot 2 - Procurement of Supplies and Materials for Printing of Transition Learning Resources inGrade 7 and Grade 4 - Music and Arts Lesson Exemplars (LEs) and Worksheets (WSs) forSchool Year 2024-202 View
July 27, 2024 Reproduction of NLC Teaching and Learning Resources (Private Printer) View
June 11, 2024 CY 2024 BEFF REPAIR/REHABILITATION OF CLASSROOMS BATCH 1 AT NORTHVILLE 15 IS – ANGELES CITY View
June 6, 2024 Procurement of Meals for the Conduct of School Based Training of Teachers (K, 1, 4 and 7) on the MATATAG Curriculum View
May 18, 2024 School-Based Feeding Program (SBFP) - Nutritious Food Products (NFP) for SY 2024-2025 View
May 11, 2024 In-house Printing of Identified Lacking Self- Learning Modules (SLMs) for Public School Learners. Procurement of Printing Materials (Inks, A3 Papers, C2S Book Cover Papers, Saddle Stitcher) View
May 10, 2024 [Re-Bid] Procurement of Venue and Board and Lodging for the Conduct of Division Training of Trainers (DTOT) on MATATAG Curriculum View
April 15, 2024 Procurement of Venue and Board and Lodging for the Conduct of Division Training of Trainers(DTOT) on MATATAG Curriculum View
February 17, 2024  PROCUREMENT OF MATHEMATICAL LEARNING RESOURCES (MANIPULATIVE MATERIALS) View 

2024

 

Date

Title

File

September 19, 2024 Purchase of Meals for the Division Training on MHPSS, Psychological First Aid (PFA) and Basic Life Support (BLS)  View
September 12, 2024 Purchase of Meals for the Division Learners' Congress on DRRM Theme: Leading with a Heart, Caring for the Environment  View
September 12, 2024 Purchase of Meals for the Division Colloquium on Presentation of Work and Financial Plans Cum Budget Deliberation View 
September 10, 2024 Purchase of DepEd Computerization Program  View
September 9, 2024 Purchase of Meals and Venue for the 2024 Project ROSES  View
June 11 2024 Procurement of Printer for Bridging Primer II Teacher's Guide and Learner's Materials View
June 8, 2024 Procurement of Repair and Maintenance Parts & Tools for Out of Warranty DCP View
June 6, 2024 Procurement of Meals, Venue, Accommodation and Transportation for 3 Days - Seminar on Leveraging Complete Staff Work for Team Effectiveness and Efficiency for Division Personne View
May 28, 2024 [Re-Post] Program Management Information System (PMIS) School-Level Capacity Building, Pilot Testing, and Scale-Up Implementation View
May 28, 2024 Procurement of Meals - Corollary Vital Activities Relative to the Conduct of the Trainings for the MATATAG Curriculum View
May 24, 2024 Procurement of Meals for the Conduct of Division Orientation Activities on NLC for District Facilitators and Learning Camp Volunteers for SY 2023-2024 View
May 24, 2024 Procurement of Mathematical Learning Resources - B (Manipulative Materials) View
May 24, 2024 Procurement of Needed Materials for Network Infrastructure - Division Training on SchoolBased DRRM Management View
May 21, 2024 Conduct of the Regional 1st Quarter Program Implementation Review on the Learner Rights and Protection View
May 21, 2024 Purchase of Supplies and Materials - Conduct of School Based Training of Trainers (SBTT) on MATATAG Curriculum View
May 18, 2024 School-Based Feeding Program (SBFP) - Nutritious Food Products (NFP) for SY 2024-2025 View
May 17, 2024 Program Management Information System (PMIS) School-Level Capacity Building, Pilot Testing, and Scale-Up Implementation View
May 9, 2024 Aircon Cleaning Service for SDO Angeles View
April 7, 2024 Purchase of Medical Supplies in Providing Medical Services View
April 4, 2024 Procurement of Meals and Accommodation - Division Instructional Leadership and Management Training for School Heads in Addressing Learning Poverty View
February 22, 2024 Fabrication/Repainting/Repair of Office Table at CID Office and Accounting Office View
February 7, 2024 Purchase of Chest Freezers and Styrofoam Boxes for SBFP (Milk Component) Storage (1st Batch) View
February 7, 2024 Purchase of System Units - SDO Angeles City View
January 31, 2024 Improvement of the School Health & Nutrition Unit Building into Medical and Dental Clinics and Supply Office View